Refund policy

3D Scales LTD 

 Returns Policy

At 3D Scales LTD , we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it under the following conditions:

  • Return period: Returns are accepted within 30 days of delivery.

  • Return shipping: Customers are responsible for arranging and covering the cost of return shipping.

      How to return an item:

  1. Contact our customer service at [scalesceneryandfigures@3dscales.co.uk] with your order number and reason for return.

  2. We will provide you with the return address and instructions.

  3. Once we receive and inspect the returned item, we will process your refund to the original payment method.

Condition of returned items: Returned products must be in their original condition and packaging. Any signs of damage or use may affect the refund amount.